FAQ

Below, you will find a list of the questions most frequently asked by our guests.

We gladly welcome videography and photography at all events and would love for you to share them with us!

Please go to the Schedule a Tour button at the top right corner of the page or contact us by email.

Absolutely! The Penthouse Hyde Park is fully compliant for our accessible guests.

We accept money orders/cashier checks, Zelle, or ACH/wire transfers via Visa, MasterCard, Discover, and American Express.

The venue rental fee includes exclusive use of the indoor ballroom, rooftop terrace, two-story VIP suite, catering prep kitchen, as well as a selection of 60″ banquet round tables, 8′ rectangle tables, 30″ high-top tables, and Chiavari chairs.

Yes, we can place a non-committal, three-day hold on your event date.

In order to secure your date, 50% of the total amount due is required as a deposit along with the signed agreement. This will confirm your event date.

We have a selection of high-quality vendors familiar with the venue. If you are interested in using outside vendors, they must be licensed & insured and approved of by The Penthouse Hyde Park staff prior to your event. All Bar & Beverage Packages must be purchased directly through The Penthouse Hyde Park.

The Penthouse Hyde Park reserves the right to change this policy at any time.

The venue fee includes 6 hours of event time, 3 hours of vendor set-up time, and 1 hour of vendor load-out time after the wedding ends. If you would like to extend your event you may for an additional fee.

Yes, The Penthouse’s 2-Story VIP Suite is located on the 13th floor complete with sitting area, full kitchen, 1.5 baths with large vanity, large full-length mirror and open dressing area upstairs.

Yes, if you would like to visit with your family or wedding vendors, please feel free to schedule an appointment. We will also schedule a final walk through 2 weeks before your wedding date. This will give us a chance to go over all of the final details with you, your caterer, and other wedding industry professionals that you are working with.

Yes, candles are permitted as long as the flame is contained. Candles are not permitted close to drapery or near entry/exit points.