Frequently Asked Questions
Below, you will find a list of the questions most frequently asked by our guests.
We gladly welcome videography and photography at all events. We are authorized to request photos taken onsite by your photographer and/or videographer. We may also take video and/or pictures at the event as well. Any images and/or video taken during the event, whether by our team or by your selected vendors, may be used for promotional purposes. If you are planning a specific shoot to be hosted at our venue please contact us for details.
The Penthouse Hyde Park is ADA compliant. Our venue was designed with accessibility in mind so that all guests can have a near identical experience.
All payments may be made via certified check, cashier’s check, money order, ACH transfer (including Zelle®), or credit card. Please note that processing fees may apply.
The venue rental fee includes exclusive use of the indoor ballroom, rooftop terrace, two-story VIP suite, catering prep kitchen, as well as a selection of 60″ banquet round tables, 8′ rectangle tables, 6’ rectangular tables, 30” high-top tables, black Chiavari chairs and two portable bars.
Our venue has a small lot across the street with 24 parking spots available for an additional cost. We recommend reserving these spots for the hosts and your VIP team–event vendors, immediate family, elderly guests, etc. Our team is happy to provide you with more information on valet services if your guests need more parking.
Yes, we can place a non-committal, three-day hold on your event date.
To secure your date, 50% of the total amount due is required as a deposit along with the signed agreement. This will confirm your event date.
We have a selection of high-quality catering partners. These vendors are incredibly familiar with the venue and work well in the space. They treat our venue with respect and they treat our clients with fantastic service, which is why they come with our highest recommendation. If you have questions on catering, please don’t hesitate to reach out to our sales team for more information.
All alcoholic beverages must be purchased through The Penthouse Hyde Park. Caterers are responsible for providing any non-alcoholic beverages.
The venue fee includes 6 hours of event time, 3 hours of vendor set-up time, and 1 hour of vendor load-out time after the event ends. If you would like to extend your event, you may for an additional fee.
Yes, The Penthouse’s 2-Story VIP Suite is located on the top floor complete with a sitting area, full kitchen, 1.5 baths with large vanity, large full-length mirror, and open dressing area upstairs.
Included in your reservation is private use of our rooftop terrace, accessible from the ballroom and top floor hallway. Access to this space is weather-permitting.
We do allow you to bring in your own rental items to be placed on the rooftop terrace. The rentals and décor must be approved by The Penthouse Hyde Park prior to the event, and all items must be weighted by the vendor.
Yes, if you would like to visit with your family, vendors, or event planners, please feel free to schedule an appointment. We will also schedule a final walk-through 30-60 days before your event date. This will give us a chance to go over all the final details with you, your caterer, and other vendors.
Decorations may not be hung with tape, wire, nails, or screws which will damage the Venue. Candles must be contained or enclosed in glass, the flame must not reach higher than 2 inches below the height of the glass, and may not be placed on the floor, near drapery, or any other flammable materials. All decorations must be removed within one hour after the end of the Event, without leaving damages, unless special arrangements have been made in advance between the Client and The Venue. Rice, birdseed, glitter, pyrotechnics, and sparklers are not permitted inside or outside the Venue.
BEST DAY EVER.
Create memories at The Penthouse Hyde Park.
Contact us for more information.